Privacy Policy
Your Privacy & Data Protection
Orthovitus Life Center is committed to protecting your personal information and ensuring that all data shared through our website and communication channels is handled securely, responsibly, and in accordance with applicable privacy regulations.
1. DATA CONTROLLER INFORMATION
Company Name: Orthovitus
Medical Director: Dr. Hamidreza Eskandari
Address: [ADDRESS], Madrid, Spain
Phone Number: +34 653 550 557
Email Address: info@orthovitus.com
2. PERSONAL DATA WE COLLECT
Orthovitus may collect personal information through:
Contact Forms
- Full name
- Email address
- Phone number
- Any information voluntarily submitted through messages
Appointment Request Forms
- Name and surname
- Email address
- Phone number
- Health-related information necessary for appointment scheduling and medical consultation management
Health-related information is considered sensitive data and receives enhanced protection in accordance with Article 9 of the GDPR.
Cookies & Analytics Tools
- IP address
- Browser type
- Visited pages
- Time spent on the website
- Navigation behavior
3. PURPOSE OF DATA PROCESSING
Personal data may be processed for the following purposes:
- Responding to inquiries and contact requests
- Managing medical appointments and consultations
- Providing requested medical services
- Maintaining medical documentation and patient records
- Improving website functionality and user experience
- Statistical and analytical website monitoring
4. LEGAL BASIS FOR PROCESSING
Orthovitus processes personal data based on:
- User consent
- Medical service management
- Compliance with legal obligations
- Legitimate interest in improving website functionality and services
5. DATA SECURITY
Orthovitus applies appropriate technical and organizational measures to ensure the confidentiality, integrity, and security of personal information.
The website uses SSL (Secure Socket Layer) encryption to protect data transmitted between users and the server.
Health-related data is protected with reinforced security measures and restricted access controls.
6. DATA RETENTION
Personal information will only be stored for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Medical records and healthcare documentation may be retained for the minimum periods required by applicable Spanish healthcare regulations.
7. USER RIGHTS
Users may exercise the following rights at any time:
- Right of access
- Right to rectification
- Right to deletion
- Right to restriction of processing
- Right to data portability
- Right to object to data processing
- Right not to be subject to automated decisions
To exercise these rights, users may contact Orthovitus directly via email.
8. DATA SHARING
Users may exercise the following rights at any time:
Information may only be shared when:
- Required by law
- Necessary for healthcare management
- Required by authorized technology or hosting providers operating under confidentiality agreements
9. MINORS
Only users over the age established by applicable data protection regulations may provide personal data through this website. Parental or legal guardian consent may be required for minors.
10. POLICY UPDATES
Orthovitus reserves the right to update or modify this Privacy Policy at any time in order to comply with legal requirements or operational changes.
Users are encouraged to review this page periodically.
Last Updated: March 2026
